PAYMENT METHODS AND PAYING WITH SPORTS BENEFITS
We accept:
- Bank cards,
- VISA Electron, VISA and Mastercard.
- Note! We do not currently accept cash at our customer service points
- Smartum
- ePassi (formerly SporttiPassi),
- Ticket Mind&Body
- Edenred
- Virikeseteli
- Eazybreak
- Tyky
INVOICING
After purchase you need to to activate E-invoice from your own netbank. For the activation you´ll need your customer number. You´ll find that from your own customer pages (here).
It takes about 2-5 bank days to E-invoice to activate. E-invoice is free of charge. If you don´t activate E-invoice you´ll recieve a paper invoice with 5 € invoice fee.
PAYING FOR THE COMING MONTHS WITH SPORTS BENEFITS:
If you do NOT want to recieve an invoice from us but would rather prefer sports benefits, follow the next steps:
Smartum or ePassi app on the phone:
Note: Sports benefits need to be loaded BEFORE invoices are sent. Benefits should be loaded to your account no later than 15th day of current month to avoid next month’s invoice.
1. Log in to your user page.
2. Select ”User information” and choose which balance you want to add.
NOTE: You can add any amount to your account balance. E.g. by adding 50 € you won’t recieve the next month’s invoice (36 €/month) and the following month will have 14 € extra, so the invoice will be 22 €. That invoice will be sent to you as an e-invoice (no billing charge) to your online bank (if you have approved us as e-invoicers) or by letter to your home address (billing charge 5 €). If you do not want to receive invoice of 22 €, top up your sports benefits balance before the 15th of the previous month.
NOTE: Sports benefits already paid will not be refunded.
Edenred and Eazybreak:
Note: Sports benefits need to be loaded BEFORE invoices are sent. Benefits should be loaded to your account no later than 15th day of current month to avoid next month’s invoice.
1. Make a payment in the Eazybreak or Edenred app (not through our website). You can pay as many months in advance as you like.
2. Email us a receipt for payment ([email protected]). We will credit your account after receiving an email from you.
NOTE: Prepaid fees will not be refunded.
Other sports benefits:
With all other sports benefits, you can pay for future monthly fees at Säterinportti’s lobby service Mon-Fri from 7:30 to 16:30.
NOTE: Sports benefits need to be loaded BEFORE invoices are sent. Benefits should be loaded to your account no later than 15th day of current month to avoid next month’s invoice.
PAYMENT OF AN INVOICE ALREADY RECEIVED WITH SPORTS BENEFITS
If you have already received an invoice from us, you can pay it as follows:
If you have ePassi, Edenred or Eazybreak:
Make a payment in your own application (not through our website). Send us a receipt for payment ([email protected]). We will acknowledge receipt of the invoice upon receipt of an email and receipt from you.
NOTE: If your invoice has reminder fees, unfortunately it can no longer be paid with sports benefits.
Other sports benefits:
All other sports benefits can be used to pay open invoices at Säterinportti’s lobby service Mon-Fri from 7:30 to 16:30.NOTE: Mention that you want to pay an invoice that has already been received. Otherwise, the payment will be credited to future months.
NOTE: If your invoice has reminder fees, unfortunately it can no longer be paid with sports benefits.
VERY IMPORTANT:
We highly recommend activating e-invoicing from your online bank. This will prevent you from receiving the invoice by mail, which have a billing charge of 5 €/invoice. Please note that depending on the bank it may take approximately 2-5 business days for the e-invoicing to activate.