E-Invoicing

E-Invoicing

Activate E-Invoicing Through Your Online Bank

We strongly recommend activating e-invoicing for Espoon Haba Oy / Kuntokeskus Säterinportti through your online banking service.

E-invoicing is free of charge, secure and the most reliable way to receive your membership invoices.

Please note that:

  • activation of e-invoicing may take 2–5 business days, depending on your bank
  • invoices must be sent at least 14 days before the due date, so we recommend activating e-invoicing well in advance
  • invoices are usually issued between the 15th and 17th of each month
  • the due date for membership invoices is always the 1st day of the following month

If You Choose Not to Use E-Invoicing

If you do not activate e-invoicing, your invoices will be sent by email.

Please be aware that popular email providers such as Gmail, Hotmail and Outlook may occasionally classify automatically generated invoices as spam or junk mail, or block their delivery altogether.

For this reason, Kuntokeskus Säterinportti cannot guarantee the delivery of invoices sent by email and cannot accept responsibility for delays or delivery failures caused by email providers.

If you choose to receive invoices by email, please remember to:

  • make sure your email address is correct in our customer records
  • notify us if your email address changes
  • check your Spam or Junk folder regularly
  • ensure that your mailbox is not full

Keep Your Contact Details Up to Date

Please make sure we always have your current postal address.

If you move, kindly inform us of your new address. We do not automatically receive address updates from the postal service.


Payment Reminders

Our invoicing is managed by Amili.

If you need additional time to pay or would like to arrange a payment plan, please contact Amili directly.

More information is available at:

https://maksuhelposti.fi/


Late Payments

If your membership invoice is not paid by the due date, your membership account will be temporarily suspended.

Before this happens, you will receive a payment reminder by email.

Once your outstanding invoice has been paid, your membership access will be restored automatically.

Please note that due to banking processing times, payments are usually visible in our system approximately two business days after they have been made.

For example, if you pay your invoice on a Friday, the payment will usually be registered on Monday or Tuesday.


Important Information

  • We cannot accept responsibility for delays or delivery issues caused by postal services or email providers.
  • We strongly recommend activating e-invoicing through your online bank. It is the safest and most reliable way to ensure your invoices are always delivered on time.

If something goes wrong, don’t worry. Just get in touch with us—we’ll be happy to help and resolve the issue together.