Group fitness booking rules

Group Fitness Booking Rules

Booking Classes

Group fitness classes can be booked up to two (2) weeks in advance.

  • You may have a maximum of five (5) active bookings at the same time.
  • Please only book a class if you are reasonably sure you will attend.
  • Classes can only be booked by logging into the Kuntokeskus Säterinportti booking system using your personal account.
  • Unfortunately, we cannot accept bookings by phone, email, text message or social media.

Please note that booking group fitness classes requires a personal access key card.


Single Visit & Group Fitness Classes

If you are visiting with a single visit pass, you cannot reserve a place in advance unless you have a personal access key card.

However, you are welcome to join a class if there are available spots. Please ask the instructor before the class begins.


How to Book a Class with a Single Visit

First, purchase a personal access key card from the Säterinportti reception.

Price of the key card: €15

Once you have your key card:

  1. Log in to your account on the Säterinportti website.
  2. Purchase a single visit while logged in. The visit will automatically be loaded onto your key card.
  3. Book your preferred group fitness class.
  4. When you arrive, check yourself in at the reception touchscreen using your personal key card.

Please note that once you start using a key card, your personal PIN code will no longer be valid.

Current reception opening hours can always be found on our Contact page.


Checking In for Your Class

You must check in for your booked class at least 10 minutes before the class begins.

To check in, present your personal key card at the reception reader and select the correct class on the touchscreen.

Any reserved places that have not been checked in 10 minutes before the class starts will be released to customers waiting on the waiting list or present at the gym.

If you have not checked in by this time, you will lose your reservation and your place may be given to another participant.


Waiting List

If a class is fully booked, you may join the waiting list.

If a place becomes available, you will receive an email notification.

By joining the waiting list, you agree to accept any available place up to 60 minutes before the class starts. Once the place has been assigned to you, you are responsible for attending or cancelling your reservation in time.

Any places that become available at the last minute will be allocated to customers waiting at the gym before the class begins.


Cancelling Your Booking

If you are unable to attend, please cancel your booking no later than 1.5 hours before the class begins.

We kindly ask you to cancel your reservation as soon as you know you cannot attend. This allows another member to participate.

Bookings must be cancelled through the online booking system using the same account that was used to make the reservation.

If you do not have internet access, please note our reception opening hours. Unfortunately, we cannot accept cancellations by phone, email, text message or social media.


Missed Classes

If, within a three (3) month period, you fail to attend three (3) booked classes without cancelling them before the deadline, your group fitness booking privileges will be temporarily suspended.

To reactivate your booking rights, simply send us an email and we will restore your access.